tag:blogger.com,1999:blog-8224874.post2495638793177306345..comments2024-03-09T15:04:13.697-08:00Comments on GeneaBlogie: Product Review: World Vital Records ReconsideredCraig Mansonhttp://www.blogger.com/profile/06567686559055003349noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-8224874.post-63094231619915630902012-02-22T09:12:02.558-08:002012-02-22T09:12:02.558-08:00Joined world vital records on Feb 15 specifically ...Joined world vital records on Feb 15 specifically for the Newspaper archive. On Feb 18-19 the search engine wouldn't work on the archive. Worked ok on the 20th so I figured they had a glitch on the weekend and thing would be fine - then on Feb 21 again, you could not access any newspaper in the archive, so I called tech support (which is not avaialable on the weekends) and was told that they were aware of the problem and it would be down a couple of hours and then back up) No problem - right. Well now it's the 22nd and I still can't access the archive, so I call tech support and now I'm told that it will be a couple of days since they are NOW updating the archive to give me more newspapers - RIGHT - I can't access what they currently have now - so I asked for my subscription to be cancelled and my money refunded per their guarantee. The customer service rep responded that all she could do was cancel the auto renewal!! Yeah right, I told her that I wanted the full refund that was guaranteed per their 30 day satisfaction garantee - so all of a sudden the refund was being taken care of. Don't fall for the hype - in order for a site to be a help in your research you need to be able to access the information.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8224874.post-4003095286223733352009-09-30T13:04:35.199-07:002009-09-30T13:04:35.199-07:00They simply don't have the information I'm...They simply don't have the information I'm looking for. As far as finding books a search with Google usually comes up with a few relating to the family or information one is searching and many are old and in pdf so can be downloaded.<br /><br />They have repeatedly sent me emails even after I used their unsubscribe link.Denisenoreply@blogger.comtag:blogger.com,1999:blog-8224874.post-91582342109537804022009-09-08T14:10:19.614-07:002009-09-08T14:10:19.614-07:00A late comment, but not 'least.' Today (9...A late comment, but not 'least.' Today (9-8-09) I was solicited via phone by WVR for a paid subscription, presumably since I had responded to an earlier in the summer free use deal. The person who called quoted chapter and verse of the look-ups I did on their site. A perusal of their privacy policy makes no mention of this collection, but until now I had no reason to look for it. Needless to say, I will not be subscribing to their service--ever!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8224874.post-16931064453186343302007-07-15T06:38:00.000-07:002007-07-15T06:38:00.000-07:00Nice post Craig! Vital RecordsNice post Craig! <A HREF="http://vital-records.blogspot.com" REL="nofollow">Vital Records<BR/></A>Frankhttps://www.blogger.com/profile/11348105603953479974noreply@blogger.comtag:blogger.com,1999:blog-8224874.post-85705979444828878472007-05-14T07:01:00.000-07:002007-05-14T07:01:00.000-07:00No, Jasia, they still haven't added you and that's...No, Jasia, they still haven't added you and that's a shame. Curiously, they don't just have the big commercial bloggers. A lot of the blogs are every-day family historians. But a lot of them (with exceptions) are not updated (or read) very often.Craig Mansonhttps://www.blogger.com/profile/06567686559055003349noreply@blogger.comtag:blogger.com,1999:blog-8224874.post-89762064377871046602007-05-14T04:29:00.000-07:002007-05-14T04:29:00.000-07:00I submitted my blog URL early on to WVR but they w...I submitted my blog URL early on to WVR but they wouldn't add me to their list. I think they were just looking for the big players, the commercial bloggers who get paid to blog. At least that's who they seemed to be including at the time. I didn't subscribe and haven't been back since. I'm guessing they still haven't added me. <BR/><BR/>Thanks for the review. I still don't think I'll subscribe but it's nice to know they're getting better :-)Jasiahttps://www.blogger.com/profile/02561520746304048996noreply@blogger.com